All of your store shopping carts should have held up well over the years but the wheels can really take a beating and that is not at all good for the overall customer shopping experience. When your customers have to deal with rough, squeaking wheels, it makes their time harder.
Instead of leaving your customers to deal with that, get new shopping cart casters and make their ride better. Basically, your carts need new casters and wheels so they will move smoothly along the aisles. This is important. Think of how your own shopping experience is.
When you have a shopping cart that drags to one side, the wheels wobble, or the wheels squeak, it is much more than just annoying. It is a literal drag and all you want to do is get another cart. Then you go to the next cart and it has similar problems.
Does not something like that make you not want to shop at the store? You can bet that the customers for your store feel the same way. That is why you want to repair your carts as soon as possible so that all your customers will feel free to shop as long as they want.
Do you want the patrons of your store to try and get out fast because they are annoyed by the shopping carts? If for some odd reason you do, then just leave the carts the way they are and watch the sales drop. Listen to the complaints and don’t do anything.
That hardly makes sense at all. In fact, all you need to do is get online and find the right casters and wheels to make your carts function better. With a little bit of elbow grease, you can have the new casters and wheels put on in no time.